
Case Study · Ghana
Controller & Accountant General's Department
Akatua transformed payroll for Ghana's central government agency, reducing processing time for 600,000+ civil servants from 2 weeks to 2 hours and clearing a 5-year backlog in 6 weeks.
About the company
Ghana's central government agency responsible for managing public sector payroll and financial accounting, overseeing payments for more than 600,000 civil servants nationwide.
The challenge
The previous Oracle-based HRM system lacked native support for local payroll rules. Payroll cycles froze the system for over two weeks, leaving only a 5-day window for data entry — creating a backlog of nearly five years. Government workers were threatening to strike due to unpaid wages.
How Akatua delivered
Akatua provided a purpose-built system for African payroll environments with native regulatory support.
- Payroll cycles for 600,000+ employees now complete in 2 hours instead of locking the system for over 2 weeks.
- The 5-year payroll backlog was fully cleared and settled within 6 weeks.
- 600,000+ government employees are now paid accurately and on time, averting a national strike.