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Controller & Accountant General's Department

Case Study · Ghana

Controller & Accountant General's Department

Akatua transformed payroll for Ghana's central government agency, reducing processing time for 600,000+ civil servants from 2 weeks to 2 hours and clearing a 5-year backlog in 6 weeks.

About the company

Ghana's central government agency responsible for managing public sector payroll and financial accounting, overseeing payments for more than 600,000 civil servants nationwide.

The challenge

The previous Oracle-based HRM system lacked native support for local payroll rules. Payroll cycles froze the system for over two weeks, leaving only a 5-day window for data entry — creating a backlog of nearly five years. Government workers were threatening to strike due to unpaid wages.

How Akatua delivered

Akatua provided a purpose-built system for African payroll environments with native regulatory support.

  • Payroll cycles for 600,000+ employees now complete in 2 hours instead of locking the system for over 2 weeks.
  • The 5-year payroll backlog was fully cleared and settled within 6 weeks.
  • 600,000+ government employees are now paid accurately and on time, averting a national strike.